PRIVACY POLICY

PROMOTING EXCELLENCE IN PSYCHOLOGY – LONDON ’s NEW SOURCE OF PSYCHOTHERAPY & COUNSELLING

1. Introduction

1.1 This Privacy Policy explains how we use information that you provide to us. In this Privacy Policy “use” means collecting, storing or organising information or doing anything else to it that would be considered “Processing” under the Act.

1.2 In this privacy policy (“Privacy Policy”) “we” or “us” means The Private Service Ltd. Canwillbebetter is a “DBA” used by The Private Service Ltd who runs the site and keeps the Data. The Private Service Ltd is a company incorporated in England and Wales and having its registered office in London and “you” means you and includes any other person you represent and on whose behalf you provide information to us.

1.3 We collect information so that We can improve the way We provide products and/or services in the future and so that other customers are better informed before making a purchase.

1.4 Information that you give us, including your opinion about products and/or services and/or our Psychologist, is called “Feedback”. We publish Feedback on our websites “canwillbebetter.com – allyoucantexttherapy.com” and/or on our social media precens and/or online marketing.

1.5 Personal information about you, including any information which identifies you as an individual or from which you can be identified by a third party is referred to as “Personal Information”.

1.6 The protection of your personal information is very important to us and we will always comply with the Data Protection Act 1998 (“Act”). No. 29604672 The Act includes any amendments to or replacement of the Data Protection Act 1998.

2. Personal Information

2.1 We will not publish any Personal Information on the Website without your previous written consent.

2.2 We will never provide your Personal Information to any Supplier or third party.

3. Storage and Security

3.1 We will keep all Personal Information about you secure. We will not provide any Personal Information to any other person except as permitted under this Privacy Policy or as agreed by you in writing.

3.2 We will destroy any personal Information about you 12 months from when you provide that Personal Information to us or from the last time that you give Feedback or login to the Website.

4. Access to Personal Information

4.1 You have the right to a copy of the Personal Information we hold about you. If any of this Personal Information is incorrect, we will amend it.

4.2 If you would like a copy of your Personal Information you must complete an “Access Request” by emailing [email protected] including your email address. You may also send an Access Request by post to the address above.

5. Cookies

5.1 When you visit the Website “canwillbebetter.com” you may be asked to accept a cookie (“Cookie”). Cookies allow us to track the way that visitors use our Website. By using and browsing this website, you consent to cookies being used in accordance with this Private Policy.

5.2 Our Cookies. Below is a list of the main cookies that are set by us when you access this website and a description of what we use them for:Cookie Names*

5.3 Cookie Purpose. These cookies enable Google Analytics software. It helps us take and analyse visitor information such as browser usage and new visitor numbers. That information helps us to improve the website and your visitor experience, and to make our content relevant. The data stored by these cookies never shows personal details from which your individual identity can be established.

5.3 Third party cookies. Some cookies may be set by third parties when you visit this website. These third parties may be suppliers who partner with us to deliver our website, companies that participate with us in affiliate marketing programmes and other third parties. These cookies are controlled by the third parties, so please check these third-party websites for more information about these cookies and how to manage them. These third party cookies do not collect personal data from which the third party would be able to identify individual customers.

5.4 Social buttons. If you share our content with friends through social networks – such as Facebook, Google and Twitter – you may be sent cookies from these third party websites. We can’t control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.

5.5 Flash cookies. We may display video content on our website using Adobe Flash Player. Adobe uses Flash cookies to improve your experience as a user. If you wish to disable or delete a Flash cookie, please visit Adobe Flash Player Security Settings. Please bear in mind that if you disable Flash cookies you will be unable to access certain content on our website which uses Adobe Flash Player, such as videos.

5.6 How to Manage Cookies. You can enable or disable cookies by changing your website browser settings to accept or reject cookies as required. How to do this will depend on the browser you use. We have provided further information below on how to check which browser you use and how to manage cookies. Please bear in mind that if cookies are not enabled on your computer, your activities may be restricted to browsing this website, and certain content may not be available to you.

5.7 Checking which browser you use. If you are using a Windows PC, go to “Help” and select the “About” option.If you are using a Mac, click on the Apple menu within the browser and select the “About” option.Once you know which brower you are using, follow the instructions below to check if you have cookies enabled on your computer:

Checking cookies – PCs

Microsoft Internet Explorer:
Go to “Tools” at the top of your browser window. Select”Internet options”. Click on the “Privacy” tab. Ensure that your Privacy level is set to Medium or below to enable cookies.

Mozilla Firefox:
Go to “Tools” and select Options. Click the Privacy icon. Click on Cookies and choose “allow sites to set cookies”.Google Chrome:Go to “Tools” and select Options. Click “Under the Hood” and select the “Content settings” button within the “Privacy” section. Choose “Allow local data to be set”.Checking cookies –

MacsSafari on OSX:
Click “Safari” and select “Preferences”. Click “Security” then “Accept cookies”.Firefox on OSXClick on “Mozilla” or “Netscape” and select “Preferences”. Find “Cookies” under “Privacy & Security”. Select “Enable cookies for the originating web site only”.

Opera:
Click “Menu” and select “Settings”. Select “Preferences” and then “Advanced”. Select “Accept cookies”.

If you are not happy with the way that we use cookies then you should delete our cookies having visited the site, or you should browse the site using your browser’s anonymous usage setting – “Incognito mode” in Chrome, “In Private” for Internet Explorer or “Private Browsing” in Firefox and Safari etc.).

6. Feedback

6.1 We may publish Feedback on the Website for infinite after we receive it from you.

6.2 Feedback will not include any Personal Information. Only us will know that you are the author of the Feedback.

6.3 After Feedback has been published on the Website we will remove it, or amend it, following a request by you (email [email protected] ).

7. People Aged Under 16

7.1 Children (anyone aged under 16) may use the Website and provide Feedback and Personal Information to us. However, if you are under 16, your parent or guardian must be aware that you are using the Website and agree to that use.

8. Changes to the Privacy Policy

8.1 When we write to you we will use the most recent email address that you have provided to us (“Email Address”). You can change your Email Address at any time by emailing [email protected] with the necessary details

8.2 You agree that any email that is sent to your Email Address will be deemed to have been received 24 hours after we have sent it.

8.3 We may change this Privacy Polity at any time. You agree that this notice may be sent by email.

9. Protecting the Privacy of your fellow Canwillbebetter Users

9.1 During your use of Canwillbebetter.com services, you will not send or otherwise post unauthorized commercial communications (such as spam) on Canwillbebetter.com

9.2 You will not collect users’ content or information, or otherwise access Canwillbebetter.com, using automated means (such as harvesting bots, robots, spiders, or scrapers) without our permission:

9.3 You will not upload viruses or other malicious code.

9.4 You will not solicit login information or access an account belonging to someone else.

9.5 You will not bully, intimidate, or harass any other User.

9.6 You will not post content that: is hateful, threatening, or pornographic; incites violence; or contains nudity or graphic or gratuitous violence.

9.7 You will not provide any false personal information on Canwillbebetter.com, or create an account for anyone other than yourself without permission. You will not create more than one personal profile.

10. General

10.1 In this Privacy Policy a “person” includes a firm, company, unincorporated association or any other legal entity.

10.2 This Privacy Policy is governed by and construed in all respects in accordance with English law and we submit to the exclusive jurisdiction of the English Courts.

10.3 A person who is not a party to this Privacy Policy has no rights under the Contracts (Rights of Third Parties) Act 1999 to enforce, or to enjoy the benefit of any term of it but this does not affect any right or remedy of a third party which exists or is available apart from that Act.

10.4 This Agreement is personal as between the parties.